Frequently Asked Senior Care Questions
A. Companions are available 7 days a week, 24 hours a day
A. We are happy to provide a companion for a minimum of 2 hours. Except in the case of a doctor’s appointment , we have found it takes at least 2 hours to meet most of our client’s needs.
A. You will not receive one on one care in day care or in a facility, as you do with homecare. Homecare is tailored 100% to you.
A. All of our caregivers are thoroughly screened, including competency testing, drug testing, references and criminal background checks. In addition all related experience is validated.
A. No. Our caregivers provide non-medical services only
A. Yes. Notes will be kept at the house and our caregivers and office staff will work with the family to provide feedback at any time.
A. We will do an in home assessment and talk you through various options. We will be happy to recommend alternative resources if the need arises
A. When the initial assessment is done we will try to determine personality, needs and interests. We will then attempt to find a compatible caregiver.
A. Although we can’t guarantee it, our goal is to provide the same caregiver for every client. This is much easier to do given a set schedule for your loved one.
A. If you are unhappy for any reason with your caregiver, we will handle the replacement as quickly as possible. It will not be an uncomfortable situation for you.
A. We will notify you and ask if you want a replacement. One will be provided as quickly as possible and will be brought up to date on your situation.
A. Light housework could include refreshing the bathroom, cleaning the dishes, client’s laundry, and other daily miscellaneous tasks.
A. We can continue to provide the care relationship in the hospital or simple help with the transition home and aftercare.
A. A contract is signed that specifies your rights, the services to be provided, a tentative schedule and applicable rates. There is no set time or financial commitment and it can be modified at any time. You will not be held to any service commitment.
A. Yes but we ask for as much notice as possible in consideration of the caregiver.